The MIS Support Technician is responsible for handling requests that come into the MIS Helpdesk. MIS encompasses a wide range of applications including Oracle, Project Performance System, Unanet, etc. There are also several scheduled tasks that are on the MIS Helpdesk calendar that must be performed at various, scheduled intervals. These scheduled tasks typically are queries that generate information required by users. The MIS Support Technician will run the selected query and put the query result into Excel and forward onto the end user.
High school diploma or equivalent. Associates degree preferred. Minimum of one year related experience. Excellent problem solving and communications skills are key to success in this position. The ability to work under pressure, prioritize, and meet deadlines are important attributes that the candidate must also possess. Communication; verbal and written are both important and required. Experience supporting enterprise applications is preferred, however, project support experience with strong experience and knowledge of the MIS toolset would be acceptable with the right candidate.
Burns & McDonnell
9400 Ward Parkway
Kansas United States