Client Engineer

Organization: Milwaukee Tool Corporation
Location: Brookfield, Wisconsin, United States
End of contest: July 19, 2017
 This job posting has expired
Type (Full time / Part time): Full time
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Candidate will provide world class IT support for Milwaukee Tool. Candidate must demonstrate keen business acumen as well as possess a high level of emotional intelligence and have a passion for support.

Duties and Responsibilities:

  • Provide world class incident management at the tier one, two, and three levels
  • Must be able to work under pressure to ensure tactical and strategic initiatives are accomplished in a timely manner.
  • Based on aligned business priorities, focus on continuous improvement and provide world class customer service and support.
  • Deploy hardware and software leveraging automated processes and third-party vendors where applicable
  • Perform advanced Active Directory functions such as group policy creation and as well as basic functions such as account creation, group modification, password resets, etc.
  • Comply with established change management procedures and work collaboratively with the IT team to ensure a robust, stable computing environment
  • Ability to travel; infrequent air travel required as needed
  • Manage local vendor relationships for client-related infrastructure, telecommunications, and audio/video support.
  • Maintain a secure computing environment through effective management of policies, security patches, and desktop security tools 
  • Fundamental understanding of with ability to support Apple iOS, Mac OS X, Android, and Windows 7 & 10.
  • Outstanding written and verbal communication and documentation skills, with service-oriented mindset
  • Demonstrated ability to multi-task and manage competing priorities
  • Intermediate knowledge of PowerShell, SQL, Group Policy, and Microsoft administrative tools 
  • A passion for customer services
  • Requires a Bachelor Degree in Computer Science or related field, and 4 years of related experience  
  • Microsoft Certifications and/or other professional certifications are preferred but not required



Milwaukee Tool Corporation
8327 Attica Dr.
California United States