Job ID 42428
General Accountabilities:In support of Distribution LOBs, facilitate the development, maintenance and documentation of processes and work instructions (WIs), with a goal of continuous improvement. Coordinate the input of relevant subject matter experts from across Distribution and from other areas of the company regarding the content/accuracy/completeness of processes/WIs and make recommendations regarding the best mechanism for presenting that information to the user in the moment of need. Manage a stakeholdering and approval process appropriate to each deliverable. Support LOBs in, and make recommendations regarding the communication/training for new/updated processes/WIs.
Selection Criteria:
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Requires excellent knowledge of the English language to communicate effectively with others, prepare documentation and present to stakeholders.
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Experience in developing/documenting processes, process flows, work instructions and job aids.
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Experience in facilitating discussions/problem solving with cross-functional teams consisting of internal staff as well as consultants.
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Experience in continuous improvement methodologies.
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Requires collaborating and cooperating with all levels of personnel regarding policies, procedures and systems.
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Familiarity/experience with the Distribution business as well as its processes and systems is an asset.
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Knowledge of SAP is an asset.
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The successful completion of a four year university education (or equivalent) and 8-10 years of relevant work is considered necessary to gain this experience.
Essential Competencies:
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Excellent written and oral English language skills.
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Excellent communication skills.
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Proficient in the use of MS Office and SharePoint.
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Ability to manage multiple scopes of work at varying stages of progress.
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Strong analytical and problem solving skills.
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Limited travel may be required to attend meetings in person - this may occasionally require an overnight stay due to distance and/or to ensure safe conditions for travel.
Hydro One Inc.
483 Bay St
Toronto
Ontario Canada
www.HydroOne.com