Description
General Purpose
The successful candidate for this position will be responsible for reviewing, auditing and approving updates to employee and other Human Resources (HR) information in multiple HR systems.
Responsibilities
- Audit and approve employee and contingent worker new hire and onboarding requests, record changes, pay changes and terminations submitted by managers, ensuring compliance with PacifiCorp policies
- Process employee and contingent worker change requests on behalf and in consultation with managers
- Ensure timely processing and notification of employee and position information in multiple systems and databases which affect compliance, organizational structures, and payroll
- Post bargaining unit requisitions in PacifiCorp's applicant tracking system in consultation with managers and in accordance with collective bargaining agreements
- Initiate wage increases per the terms of collective bargaining agreements, including step progression and general wage increases
- Update, verify and post applicant bid board activities for bargaining unit positions
- Advise and train managers in process and procedures to accurately complete and submit employee data change requests and position modifications
- Resolve complex issues and information submitted by PacifiCorp and affiliate managers as well as external clients in multiple, integrated systems
- Utilize software tools to develop adhoc queries and reports in multiple HR systems
- Ensure appropriate employee record retention in accordance with HR policy and federal law
Requirements
- High School Diploma, GED or equivalent combination of education and experience.
- 2 + years of related customer service experience.
- Detail orientation in following established written procedures, balanced with the ability to effectively work in a fast-paced environment with high workload, completing multiple tasks with inflexible and rapidly changing deadlines and requirements.
- Ability to audit and problem solve complex issues and information
- Excellent customer interface skills including effective telephone techniques and active listening skills.
- Strong written, verbal and interpersonal communication skills to effectively interface with team members and clients/customers in a fashion that promotes positive customer relations and protects sensitive/confidential information.
- Demonstrated experience utilizing various PC-based tools including Microsoft Word, Excel, Outlook and MS Teams, including ability to input and extract information, as well as the ability to run various reports and import/export data correctly from one tool to the next.
Preferences
- Familiarity with collective bargaining agreements, HR and Compliance policies and practices, and applicable laws
- Familiarity with the SuccessFactors Employee Central and Recruiting modules, as well as e-Verify.
- Knowledge of and experience with SAP (specifically with the HR module).
- Experience processing employee information in a production oriented environment.
- Knowledge of general Company Human Resources policies, procedures and practices.
Req Id: 105183
Contact
PacifiCorp
825 NE Multnomah
Portland
Oregon United States
www.pacificorp.com
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15 Jul, 2024
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