Description
At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.
Job Summary:
The RNC Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.
Essential Duties/Responsibilities*:
- Generates leads through customer referrals, door hangers and other marketing avenues
- Recommends solutions and linked to customer objectives
- Builds rapport with customers by observing and perceiving customer's interests and emotions
- Builds sustainable relationships with customers to cultivate future business
- Presents products and generate lead and sales opportunities to Big Box associates
- Maintains a closing ratio on technician-generated leads of 70% or higher
- Maintains a closing ratio on marketed leads of 50% or higher
- Maintains an average sale price set forth by the brand
- Performs required surveys on every call
- Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
- Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
- Arrives at all appointments and meetings ahead of schedule
- Provides 100% satisfaction to each customer
- Prepares estimates for contracts and proposals
- Follows-up on sales leads and lists, both self-generated and via other sources
- Manage multiple opportunities particularly focusing on selling service agreements and new equipment
- Sell, renew and expand renewable service agreements, to both new and existing customer
- Follows all company policies and procedures, including but not limited to safety
- Other duties as assigned
* Duties may vary by location.
Minimum Requirements
- 1+ years' experience in outside sales
- High school diploma or GED
- Proven track record of sales success
- Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Strong relationship building skills, customer focused and disciplined
- Strong negotiation and influencing skills
- Strong presentation skills.
- Must be able to communicate in English effectively, both verbally and in writing
- Excellent verbal and written communication skills
- Valid driver's license required
- Ability to work overtime with little notice; weekend hours may occasionally be required.
Preferred Qualifications:
- 3+ years' experience in outside sales
- In-home service agreement sales and estimating experience
- Knowledge of HVAC equipment
- Bilingual English/Spanish
- Completed college coursework
Additional Knowledge, Skills and Abilities:
- Consultative and collaborative selling approach
- Must be organized and able to coordinate a large volume of requests
- Proactive mindset
- Must be able to work independently
- Mechanical aptitude
- Strong organizational skills, attention to detail and the ability to multi-task
- Willingness to learn and be a part of a team
- Positive attitude and a team player
- Ability to build positive relationships with customers, both internal and external
- Willingness and ability to work collaboratively with all levels of the organization.
- Safety mindset and acceptance of a safety culture
- Related experience may be substituted for education
Contact
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
From the same organization
20 Aug, 2024
