At FortisAlberta we invest in our greatest resource - our people. As Alberta's largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.
APPLICATION DEADLINE:
REPORTS TO: Supervisor IT Corporate Solutions
TITLE: Sr Systems Specialist SAP MM & Ariba (U22-526)
DEPARTMENT: Information Technology
WORK LOCATION/OFFICE: Calgary
STATUS: 01 Full Time - Salaried
NUMBER OF HIRES: 1
DESCRIPTION:
Under the general direction of the Supervisor IT Corporate Solutions, the Sr Systems Specialist - SAP Materials Management & Ariba will primarily be responsible for participating in the effective delivery of Information Technology business systems that are in alignment with the business objectives of the Supply Chain Management area of FortisAlberta. This is a hands-on working role in which the incumbent completes all work required to improve and support the applications with a focus on SAP Ariba. This position is responsible for day-to-day break-fix and enhancement activities reported or requested by our business users. This includes support of scanners, touchpads, and barcoding systems used in our Operations Warehouses.
DUTIES & RESPONSIBILITIES INCLUDE (but not limited to):
- Provide technical guidance for application development and maintenance for multiple business operations or support functions, including SAP Ariba.
- Define business needs, create technical specifications, analyze alternative approaches, and recommend solutions with an appropriate implementation plan.
- Provide direction as a solution architect for projects, including working with the project manager to bring teams together within and outside of IT to validate technical requirements and to coordinate creation and execution of solution design and project implementation throughout all environments.
- Develop test strategies and coordinate and perform testing, including end-user reviews, for modifications to existing systems or resolution of product issues.
- Analyze day-to-day functions and processes of software and database resources to ensure they are performing within predetermined guidelines, limits, and specifications; provide status reports and analysis documents as needed.
- Ensure appropriate response to and correction of production problems in a timely manner to meet defined service levels and guarantee compliance with industry deadlines. Follow up to investigate and address root cause.
- Provide on-call technical support if required.
- Accurately update our support ticketing system to reflect work progress and completed tasks.
- Conduct research on emerging products, services, protocols, and standards in support of SAP development efforts.
- Assist other areas of IT and the business with special projects and other duties, as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
- Solid verbal and written communication skills, proficient in clearly presenting information to a variety of stakeholders in both formal and informal settings with the ability to make recommendations and influence outcomes.
- Customer service focused with the demonstrated ability to develop and maintain effective relationships with team members and internal and external stakeholders using intuitive business insight and personal credibility.
- Excellent organizational and time management skills with the ability to manage multiple competing priorities and deadlines simultaneously.
- Considers the business benefit in solution design by using rigorous logic and critical thinking to solve problems, leveraging all available sources for answers.
- Demonstrated ability in using MS Office applications (Outlook, Word, Excel, and PowerPoint).
QUALIFICATIONS WE ARE LOOKING FOR:
- A Degree or Diploma in Computer Science, Computer Engineering, or related discipline plus a minimum of seven (7) years of experience with systems analysis, design, development, and programming with SAP Materials Management (MM), SAP Ariba and SAP Integration modules.
- An equivalent combination of education and experience may be considered
- One (1) year of experience with systems analysis, design, and development with SAP Sales & Distribution (SD) module would be considered an asset.
- One (1) year of experience with systems analysis, design, and development with SAP Logistics Execution (LE) module would be considered an asset.
- One (1) year of experience working with SAP S4 HANA, ERP 6.0, and/or Fiori would be considered an asset.
- Experience with SAP Ariba Sourcing, Business Network, Contract Invoicing Procurement modules would be considered an asset.
Special Conditions:
- Participation in a 24 hour on-call support rotation is required.
FortisAlberta Inc.
320 17th Ave SW
Calgary
Alberta Canada
www.fortisalberta.com
