Description
The Opportunity
Our Human Resources Training Services and Systems team is seeking an #EnergyProblemSolver in Calgary, AB who has knowledge and experience in Learning Management Systems (LMS).
Reporting to the Manager, Training Services & Systems, this role will be part of a team of technical administrators supporting our Learning Management Systems. The ideal candidate will have proven efficiency in learning and quickly developing technical system skills and the proven ability to think innovatively, problem solve effectively, and train others.
What you'll do
- Maintain and administer training technologies as an effective and trusted source of training deployment and records
- Diagnose issues in Learning Management System (LMS) and provide solutions
- Conduct user and instructor audits to ensure LMS and supporting system feeds are accurate and up to date
- Troubleshooting and governance support to Human Resources team
- Provide collaborative and consistent communication with our community of Learning administrators
- Ensure Workday and SuccessFactors LMS administration and documentation is available and current
- Define, develop, and share training reports for the business
- Create power bi reports for corporate consumption.
- Provide timely, clear, and concise tools and reporting that enables the business and Training Centre of Expertise to make decisions
- Manage LMS release cycle and technology updates
- Monitor user experience of reports and continuous improvement
- Create, review and update system operating procedures and define implementation of each
Minimum Qualifications
- Bachelor's degree in business (or related experience/certification)
- Minimum 2 years of related experience
- High competency with Microsoft products including Excel
- Proven strong ability to learn new technology and understand how applications are configured
- Adaptable and flexible in response to shifting priorities or demands
- Application of critical and systems thinking to propose solutions
Preferred Qualifications
- Technical Support experience in Workday and Learning and Success Factor LMS
- Proven track record in technical problem solving in LMS
- Experience with Power Bi, Power Query, Power Automate, Data Lakes
- Demonstrated analytical skills and problem-solving capability
- Strong presentation, interpersonal, and written communication skills
- Team player with the ability to collaborate and interact with other groups
- Resilient and self-motivated
- Passion for excellence, backed by a track record of accountability and integrity
- Flexible, self-reflective, and adaptable to change
Contact
TC Energy
CP 34
St-Augustin
Quebec Canada
www.tcenergy.com/
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