You may think we're your standard utility that delivers natural gas and electricity, but we're also into cool, innovative energy solutions. Think carbon capture, renewable energies and lower-carbon transportation for a start. We believe in creating a cleaner, healthier tomorrow.
If you like meaningful work, a dynamic environment and forward-thinking colleagues, build your career with us. You'll get opportunities to grow, lead, solve, and create. So what are you waiting for? Let's rethink energy together.
Responsibilities
- Maintain corporate web applications within timelines to achieve client objectives. Specific activities include the following:
- Respond to inquiries in a timely manner, recommend appropriate course of action and/or assist with required changes;
- Create web templates that facilitate communication goals and adhere to corporate web guidelines;
- Plan and design information architecture;
- Perform search engine optimization to enhance web applications;
- Conduct search research, gap analysis, evaluate trends, and provide strategic search optimization recommendations;
- Run search reports and take appropriate action;
- Document and communicate additional programming requirements (scripting functionality) to the developer; and,
- Create, edit and/or assist in multimedia, text layout and content development consistent with organizational objectives, strategy, corporate standards and guidelines.
- Act as liaison between internal and external end users and Information System Service groups to ensure the smooth operation of corporate web applications
- Maintain website governance
- Maintain design and content integrity of corporate web applications;
- Establish design standards for web environment, including adhering to corporate brand guidelines and web design best design practices;
- Ensure web communications align with the company's vision, values and priorities; and,
- Ensure web best practices, features and technology are followed
- Act as a resource to clients regarding the publishing process. Including:
- Provide client coaching; explore new ideas and innovations and identify and resolve problems;
- Conduct content author training sessions; and,
- Encourage consistency, quality and accuracy.
- Ensure the development and installation of new and revised websites, which includes:
- Review web applications to meet business requirements;
- Perform gap analysis between corporate communications strategies and the web;
- Review trends, and provide recommendations
- Participate in the management of small or medium-sized web based projects
- Create online forms to meet operational needs
- Collaborate with end users regarding form requirements;
- Ensure form design follows company standards;
- Set up user permissions;
- Provide form data to clients
- Prepare and optimize images and videos for web applications
- Troubleshoot first level web related operational problems
- Administer the web publishing environment, including:
- Maintain content author permissions;
- Implement workflow based on client requirements;
- Create and maintain support reference material and training documents; and,
- Participate in the development, testing, and implementation of web applications (includes maintenance, identifying bug fixes and determining enhancements, if required)
- Market and promote web services to existing and prospective clients; conduct demonstrations and presentations to potential client groups
- Performs duties of a minor nature related to the above duties which do not affect the rating of the job
Requirements
- Completion of a Technical Web Designer Certificate or directly related certificate from an accredited institution
- A minimum of two (2) years directly related experience
- Advanced knowledge of website infrastructure, operation, and design
- Advanced knowledge of applicable applications and web-related software programs
- Advanced knowledge of web content management systems and collaborative platforms
- Advanced knowledge of HTML programming and working knowledge of cascading style sheets
- Demonstrated ability to create online forms
- Working knowledge of video streaming sites
- Business analyst experience an asset
- Demonstrated excellent oral, written, presentation and interpersonal skills, including ability to share knowledge and skills with others
- Demonstrated ability to provide leadership, direction and support to internal clients and external consultants
- Ability to provide customer service in a large complex organization, with a well-developed knowledge of the value and use of the web and other communication mediums
- Demonstrated ability to conduct research and provide trend analysis
- Demonstrated ability to troubleshoot first level web related problems
- Demonstrated competence in managing small to medium-sized projects
FortisBC Inc.
Colombie-Britannique Canada
www.fortisbc.com