Description
Job Summary:
- Green Mountain Energy is seeking a charismatic and goal driven individual to lead a team of sales agents to success in the Eastern Pennsylvania market. The position balances administrative and field duties to ensure communication between Area Manager and field level activity. Team Leads experience atypical working schedules, as most sales activity happens during non-office hours; Some weekend availability is critical. Availability and willingness to answer some texts or short phone calls during employee shifts is expected. Candidates should possess strong salesmanship skills along with the ability to relay those skills to new sales agents during field shifts and trainings. The Team Lead will be cooperatively working alongside one direct counterpart, with some sharing of duties and responsibilities as necessary and fit. Team Leads are expected to work constructively alongside a Recruiter and Partnership Coordinator while reporting to the Area Manager.
Essential Duties/Responsibilities:
- Work diligently to assure safety for all sales team members.
- Achieve signup, flow, and product sales goals while seeking to improve sales metrics, agent performance, and sales processes.
- Regularly lead by example in the field through selling/closing prospects for Green Mountain Energy® Pollution Free® Electricity and other products/services.
- Manage agent tenure through facilitating employee growth.
- Maintain effective reporting and communication with sales agents to ensure all are properly informed of expectations, policies, procedures, and programs.
- Manage your team to meet all quality standards through ensuring accuracy of messaging and that appropriate sales tactics are performed.
- Produce and maintain a schedule for agents to ensure all opportunities are staffed appropriately.
- Track inventory in possession of sales agents to ensure they are properly equipped and collect materials from agents when necessary.
- Attend and participate during required meetings.
- Ensure compliance with the approved commission and bonus plans.
- Verify and approve payroll hours and expense reports.
- Regularly update agent profiles on salesforce to track agent growth.
- Provide field level feedback such as encounters with competitors, agent satisfaction, and location productivity.
- Timely submit required reports with an emphasis on quality and accuracy.
- Work with stakeholders across departments to support sales efforts, including HR, accounting, marketing, legal, public relations, peers in other markets, sales analysts, quality assurance, and others.
- Occasionally perform event setup duties as needed.
Working Conditions:
- Remote administrative duties.
- Required travel to shifts at various venues both indoor and outdoor.
Minimum Requirements:
- High school diploma or GED equivalent required.
- Three years of direct sales experience required.
- Proven ability to work within a team.
- Ability to travel to field locations throughout the market.
- Internal drive to make a positive impact on the environment.
Preferred Qualifications:
- Bachelor's Degree in business, marketing, or related field.
- Prior sales team management experience.
Additional Knowledge, Skills and Abilities:
- Knowledge of Microsoft Office Suite.
- Experience in Salesforce.com.
- Familiarity with cloud-based web portals.
- Possess the drive to achieve targeted goals.
- Knowledge of industry standards and regulations.
Physical Requirements:
- Ability to lift up to 40 lbs.
- Ability to respond via text/phone to emergencies during atypical hours.
- Ability to continuously engage prospects and employees at various venues for several hours.
Contact
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
From the same organization
29 Jul, 2024
29 Jul, 2024
