Description
Job Description:
- Responsible for implementing collection strategies and following up with customers on collections issues, including final follow-up calls and adopting a more proactive position with new customers.
- Coordinate office and field collection procedures and analyze field collection reports to determine further steps in the collection effort.
- Provide detailed monthly notes on account status and collection issues.
- Work to reduce unapplied cash by reconciling outstanding items and taking a proactive approach with customers and billing group.
- Exercise independent judgment within established policy framework to resolve problems.
- Compile special reports related to collections, write offs and bad debts as required.
- Support and assist manager as needed.
Qualifications:
- A combination of previous training and education equivalent to completion of two years college or business school and, three years' experience in a responsible position involving the extension of credit and collection of delinquent accounts. Four-year degree preferred.
- Excellent customer service, communication and interpersonal skills.
- Strong Excel skills required (pivot tables, vlookup, etc).
- Ability to work independently using judgment and analytical skills to resolve problems or discrepancies.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Willingness to work as a team member.
- Knowledge of ATE accounting and/or billing procedures a plus.
- Must be willing to travel to meet with clients.
Contact
Asplundh Tree Expert Co
708 Blair Mill Road
Willow Grove
Pennsylvania États-Unis
www.asplundh.com
From the same organization
19 Jun, 2024
