Posting Details
Logistics Park Cedar Rapids, part of the Travero Brand, a wholly-owned subsidiary of Alliant Energy. Travero is developing the region's largest rail-served logistics park in Logistics Park Cedar Rapids in southwest Cedar Rapids, IA. LPCR will offer services that allow shippers to capture the benefits of rails' economies of scale over long distances with the convenience of "last-mile" truck delivery.
What sets us apart?
- Excellent pay and benefits!
- A dedication to career growth and development.
- A culture that embraces our core values of live safety, do the right thing, care for others, make things better, act for tomorrow, and think beyond - be bold.
- The opportunity to make a positive impact on our local communities.
Logistics Park Cedar Rapids is currently seeking a Warehouse Customer Service Associate to join our team in FairFax, IA.
The Warehouse Customer Service Associate will be responsible for customer account activities that include coordinating and scheduling shipping and receiving appointments, inventory management, carrier and customer communications, and other related support activities. As a Warehouse Customer Service Associate, you will have ownership of assigned accounts for warehouse customers including scheduling, inventory, carrier interaction and warehouse management system (WMS) updates. In this position you will also provide prompt carrier and customer communications regarding account activities and provide support for customer information requests, business development opportunities, and value-add warehouse projects.
Job Responsibilities
These accountabilities are not intended as a complete list of specific duties and responsibilities and does not limit or modify the right of any supervisor to assign, direct, and control the work of employees assigned to this job.
Primary Accountabilities
- Ownership of assigned accounts for warehouse customers including scheduling, inventory, carrier interaction and warehouse management system (WMS) updates.
- Provide prompt carrier and customer communications regarding account activities.
- Provide support for customer information requests, business development opportunities, and value-add warehouse projects.
- Update the warehouse management system (WMS) as needed.
- Perform general administrative duties including filing, scheduling, processing, and distributing information.
Job Qualifications
The requirements listed below are representative of the experience, knowledge, skills and/or abilities required to perform this job.
Required Experience
- 3-years of customer service experience
Preferred Experience
- Associate Degree with emphasis in administrative support or related area
- Previous experience working in WMS software platform
Knowledge, Skills, and Abilities
- Ability to multi-task in a fast-paced environment.
- Demonstrated effective interpersonal, verbal, and written communication skills.
- Demonstrated effective planning and organizational skills; ability to handle confidential matters discreetly.
- Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet).
- Works in a diverse and inclusive environment.
Alliant Energy Corporation
4902 N Biltmore Ln
Madison
Wisconsin United States
www.alliantenergy.com
