Description
Job purpose:
Supervise and administer the work of staff. Support the Payroll Operations Team in the development and management of business processes related to payroll processing/reporting functions. Develop and implement performance tracking and reporting systems and processes. Respond and resolve escalated employee/supervisor requests related to employee payroll processing/reporting issues. Assist in implementing the payroll goals/objectives/strategies by optimizing the SAP Payroll solution at Hydro One.
Duties and Responsibilities Payroll Operations:
- Guide and assist team members with daily activities and projects.
- Manage Payroll calendars & processing schedules for Holidays.
- Oversee mass transactions (e.g. mass salary changes, one-time payments, etc.).
- Approve all payroll remittance and posting to the GL.
- Facilitate audits of payroll to ensure accuracy and compliance with regulatory requirements.
- Verify and approve complex calculations and reconciliations of Payroll.
- Oversee payroll audits, validate discrepancies, sign off on Payroll.
- Analyze data to track team's performance against relevant KPIs and SLAs. Manage Pay Specialist and Business Applications Analyst
- Manage the team's workload and schedules to meet deadlines and achieve high levels of customer service.
- Handle day-to-day people management responsibilities including status updates, performance evaluations, disciplinary actions, etc.
- Coordinate day-to-day activities of Pay Specialists, and Business Applications Analyst.
- Provide ongoing coaching and guidance to team members regarding Payroll processes.
- Handle Escalations
- Act as next level of escalation for complex Payroll inquiries, anomalies, issues.
- Payroll Setup
- Coordinate and drive system testing (in collaboration with T&A and EDM, HR Tech / IT Sustainment) for the payroll function (SAP Patches, tax updates, etc.)
- Payroll Special Projects
- Develop and manage written documentation regarding Payroll procedures and processes.
- Payroll Subject Matter Expert
- Assist Pay Specialists to interpret and understand federal and provincial employment legislation and regulations.
- Review/update policies and procedures to ensure compliance and alignment with Payroll and HR strategy.
- Stay up to date on industry trends and evaluate current programs, processes and practices to recommend solutions that could improve payroll operations.
- Continuous Improvement
- Review metrics to determine areas that need to be addressed through employee or manager communications, system or procedural changes in order to reduce errors and employee complaints.
- Lead implementation of procedural changes as needed to update or simplify administrative processes and procedures.
Qualifications
- Requires a Payroll Leadership Professional (PLP) designation.
- University degree in accounting or a related field.
- Requires considerable knowledge and experience in payroll and accounting principles. 8 - 10 years' experience total including relevant 4 - 5 years of experience leading a team.
- Requires experience with SAP systems or Success Factors Employee Central.
- Requires experience in Service Now.
- Requires excellent communication skills in English to effectively communicate with staff, internal and external parties, prepare reports and interpret the intent of Collective Agreements and company policies.
- Excellent time management skills within an environment with competing priorities and deadlines associated with the department operation.
- Demonstrated experience in providing advice and guidance on general and specific enquires from employees and supervisors regarding pay related matters. Demonstrated experience with use of Word and Excel.
Contact
Hydro One Limited
483 Bay Street
Toronto
Ontario Canada
www.hydroone.com
From the same organization
14 Jul, 2024
14 Jul, 2024
