Green Mountain Energy is an NRG Energy, Inc. owned company; our mission is to use the power of consumer choice and help change the way power is made. Over 20 years later, sustainability is still at the heart of everything we do. Join our team as we help make the planet a cleaner, greener place to be.
Summary:
The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with prospective customers to promote and sell products and services in various settings. The primary goal is to acquire new customers and enroll them. Sales Agents will be responsible to achieve goals set by the Sales Team Lead and/or Area Manager. They will also work closely with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing initiatives.
Essential Duties/Responsibilities:
- Based on information provided by the customers, discuss and assist customers' fit to match with the most suitable price plan and promotion/incentive
- Achieve and maintain set performance metrics while providing best-in-class service
- Efficiently navigate order entry system(s) as necessary
- Utilize and exercise compliance standards for securing customer information
- Abide by site rules and regulations, including all company safety rules/regulations
Education:
A high school diploma or GED equivalent is required, and must be 18 years of age or older
Additional Knowledge, Skills and Abilities:
1-3 years sales or other customer-facing experience preferred, or other applicable work experience.
- Excellent communication through oral and written form
- Proficient mathematical/analytical skills
- Ability to work effectively both as an individual and a member of a team
- Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed
- Must be able to work independently and multi-task
- Proficient in MS Office applications, specifically Excel
Physical Requirements:
May occasionally require lifting as appropriate to perform duties and responsibilities
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
